NHS e-services 

Consultancy and Process change management

Using our leading-edge expertise and experience we are able to take users, supplies teams and suppliers tin a step-by-step process to the following status of e-procurement:

User

• ~100% electronic requisitions
• Pre-approved products & suppliers
• Automatic approval within set parameters
• 100% of demand via PO system
• Local stock recorded electronically
• Electronic advance shipping notification.
• Pre-booking of goods receipt
• Electronic, error-free invoicing.

Trust Supplies Dept

• Integrated requisitioning, purchasing and finance systems
• Catalogue maintenance by Trusts eliminated
• Electronic specifications maintained by suppliers
• Pre-approved suppliers with contracts
• No intervention on routine orders, automatic pass through
• Contract negotiation, strategic supplier selection
• No invoice queries, ~100% automated invoice matching
• Electronic payment via your bank.
   

Supplier

• Catalogue maintenance by supplier, conforms to standards
• ~80-90% of orders transmitted electronically
• These orders have accurate descriptions, units of measure & codes
• Electronic order acknowledgement
• Price mis-matches eliminated
• Electronic order status.
   

Complex projects have a reputation of having, or appearing to have, high failure rates because of:

• lack of meaningful communication and commitment between all interested parties
• lack of quality control
• inadequate planning
• lack of control over progress
• wonderful new systems - same old processes.

Our HeLP methodology, on the other hand, overcomes these issues by having the following characteristics:

• formal - using PRINCE structures and procedures as appropriate
• empowerment - using existing NHS organisation structures and personnel
• transparency - make the destination and the route map clear and available to all
• involvement  - of interested and affected people at all levels
• highly professional project organisation
• the Trust stays in control
• the Programme/Project split is well-defined
• projects are small and focussed with a rapid payback
• the calibre of Healthlogistics project managers is extremely high
• use of the PRINCE2 project method
• well-defined Benefits Realisation
• a recognition that this is not a technical IT Implementation.

Please contact us for a no-commitment discussion on how we can support you via a step-by-step approach to process change in your organisation.